Tenants

Tenant Portal

Welcome to Your Desert Masters Realty Managed Home

Thank you for choosing a Desert Masters Realty home. We are committed to managing our homes professionally, ethically, and efficiently. Our job as a property manager is to be a liaison between you and the homeowner. We will be handling inspections, collecting your rent, and maintaining the home you live in.

We follow all county, state, and federal law. It is important to be aware of your rights as a tenant. We recommend you review the Arizona Landlord / Tenant Act to stay up to date. Please do not hesitate to ask questions or contact us if you need clarification.

Be sure to set up your account in our Tenant Portal so you can conveniently pay rent and other fees online as well as submit online maintenance requests.

Once again, thank you for choosing one of OUR Phoenix / East Valley rental homes!

We will take good care of your home and help you enjoy your rental experience. Please use the resources below to get settled into your new rental home.

Kimberly Ayers Realtor®, Property Manager, Designated Broker

Tenant Univeristy

If you have a repair, please feel free to check out these helpful videos/write-ups below to help you trouble-shoot. If you try one of these suggestions and are unable to resolve the issue, please create a work order in your tenant portal.

If you create a work order in your tenant portal. Please make sure to include exactly what the issue is. What something is doing or not doing. If it's an appliance, include the make, model and serial number.

If your home has a home warranty, we will always contact the home warranty first. Never cancel a home warranty appointment. It will only delay the repair.

Air Filters – Select the link to learn why it is important to change your air filters on a regular basis

Air Filters - Select to learn how to change your air filters.

Garbage Disposal - Learn how to trouble shoot a garbage disposal jam or clog

Evictions - Learn how evictions work in Arizona